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About the Privacy Policy

This privacy policy explains when and why we collect information about you, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

We, Training Provider 365 act as ‘’controller’’ of the personal data you provide through our website Onlinelearningstore.co.uk.

What information do we collect?

You may navigate on our webpage without providing your personal data except for your IP-address and user agent string. IP-address and user agent string are stored for 24 months.

We collect information from you when you register on our site, subscribe to our newsletter, respond to a survey or fill out a form. You may be asked to enter your: Name, e-mail address, mailing address, phone number.

Like most websites, we use cookies to enhance your experience, gather general visitor information, and track visits to our website. Please refer to the ‘do we use cookies?’ section below for information about cookies and how we use them.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

To enrol on one of our training courses.

To personalize your experience: Your information helps us to better respond to your individual needs.

To improve our website: We process information about you when you send us e-mails directly. We continually strive to improve our website offerings based on the information and feedback we receive from you.

To improve customer service: Your information helps us to more effectively respond to your customer service requests and support needs.

To send periodic emails.

To administer a contest, promotion, survey, or other site feature.

To send information and updates pertaining to your request, in addition to occasional company news, updates, promotions, related product or service information etc.

When processing the web form and sending you requested information, the legal basis for processing personal data is that it is necessary for the performance of a contract of which you are a party to take steps at the request of the data subject prior to entering a contract.

We will also send you the information you have requested on courses to the email-address you have provided for order processing, in addition to any relevant information such as occasional company news, updates, promotions, product or service information etc. related to the programs you have requested where the legal basis for processing personal data is legitimate interest, or under your consent, if necessary, which is processed due to consent.

When you sign up for a course and register an account, we also process your contact details and login information as provided by you. The purpose of the processing is to give you access to training courses, and the legal basis for processing is that it is necessary to do the processing to fulfil the agreement with you to use our courses. In registration area, you can control your information by viewing, amending, and deleting your personal data. By deleting your account, all personal data will be deleted. In addition, we will process technical logs, for security and development of the service, which will be processed based on our legitimate interest to keep the systems safe and up to date as we consider that this purpose does not override your rights to privacy.

Delete or withdraw your data

 

You may opt-out or delete your data at any time by clicking the unsubscribe button at the bottom of our emails or by logging in to Your Account. You may also unsubscribe via phone or e-mail. You will find our contact details under ‘’Contact Us’’.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you submit a request or enter, submit, or access your personal information.

 

These security measures include password protection, regular software updates, backups, firewalls, best-practice database communication, role-based system access and more. We also use SSL (Secure Sockets Layer) technology to ensure that your information is fully encrypted and sent across the Internet securely.

How long do we keep your information?

Personal data will not be stored longer than necessary for the purposes for which the personal data is processed, with a maximum of 24 months. Please note that personal data may be stored for longer periods if required by applicable law or necessary to resolve disputes or to enforce our agreements.

Information that we use for marketing purposes will be kept with us until you notify us that you no longer wish to receive this information.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables our system to recognize your browser and capture and remember certain information.

We use cookies to compile aggregate data about site traffic and to personalize your experience. You will be asked to consent to the use of cookies when you enter our website by clicking the ‘’I agree’’ button. You may withdraw your consent at any time by altering your browser settings, by logging in to My Account, or by phone or e-mail.

You may continue to use our service without accepting cookies, but please note that this may affect the functionality of our website negatively.

 

Do we disclose any information to outside parties?

 

The information may be used to send you additional newsletters and e-mails, provided you have opted in to receive such information.

We do not sell, trade, or otherwise transfer to other third parties your personally identifiable information. However, we may release your information when we believe release is necessary to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. Furthermore, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

What are your rights?

If you are not satisfied with our response or believe we are not processing your personal data in accordance with the relevant legislation, you may file a complaint to the supervisory authority.

Sub-processors

Online Learning Store relies on a handful of third-party suppliers who assist in the service we offer to you as a user. Some of these suppliers process your personal data to be able to execute the service they offer.

mailchimp.com: Send emails on our behalf.

Google Analytics: Analyses web traffic and usage of websites.

Google Ad Manager: Advertising service for showing banner ads.

Google Tag Manager: Helps us adding Google Ad Manager tags.

Sub processors are confirmed GDPR compliant or of equivalent standard. For more information, please see each sub processor’s privacy policy.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below. Policy changes will apply only to information collected after the date of the change.

This policy was last modified on September 21

Contacting Us

If there are any questions regarding this privacy policy or the processing of personal data, you may contact us using the information below.

https://www.onlinelearningstore.co.uk

enquiries@onlinelearningstore.co.uk